Frequently Asked Questions

Welcome to our Frequently Asked Questions (FAQ) section! We understand that you may have questions about our psychological services, processes, licensed psychologists or anything else related to our mental health practice. That's why we've put together a list of common questions and provided detailed answers to ensure clarity and transparency. Feel free to explore this resource at your convenience. If you don't find the answer you're looking for, don't hesitate to reach out to our team directly. We're here to help you every step of the way.
What services do you offer at Psyched Aruba?
Psyched [sʌɪkt] We offer a range of psychological services, including individual counseling, couples therapy, group therapy, and workshops focused on personal and professional development.
​How can I schedule an appointment?
Scheduling an appointment is easy. You can contact us through our Contact Page or WhatsApp us at (+297) 5611017. Our friendly staff will assist you in finding a suitable time for your session.
​Do you accept insurance?
Yes, we work with various insurance providers to make our services accessible.
​Is my information kept confidential?
​Absolutely. We adhere to strict confidentiality standards. Your privacy and trust are of the utmost importance to us.  Any access to your information by third parties is strictly contingent upon the explicit consent of the client.
What happens during the first therapy session?
​The first session is an opportunity for us to get to know each other. We'll discuss your concerns, goals, and establish a plan for moving forward.
​How long is a typical therapy session?
Sessions typically last 45 minutes for individual therapy, 60 minutes for the first session (intake) and 60-90 minutes for couples or group sessions.​
​Can I bring someone with me to the session?
​Yes, if you feel it would be beneficial, you're welcome to bring a support person to your session.
​What if I need to cancel or reschedule an appointment?
​We recognize that life can be unpredictable. If you need to reschedule or cancel appointments, please get in touch with us as soon as possible. Please be aware that a late cancellation fee might apply to cancellations made with less than 24 hours' notice. In the case of reoccurrence of no-show or late cancellation within 24 hours, advance payment might be required before scheduling additional sessions. Further occurrences of no-show or late cancellation may lead to treatment discontinuation, as consistent attendance is crucial for maintaining treatment quality and effectiveness.
​Do you offer virtual (online) sessions?
​Yes, we offer virtual sessions for those who prefer or require remote counseling. For a smooth operation, please ensure you have a private space, stable internet connection, and headphones ready.
How do I pay for sessions?
Payments can be made at the end of each session. We accept cash and online payments. 
​What age groups do you work with?
​We work with individuals of all ages, from children to seniors.
​Do you provide workshops for businesses?
​Absolutely! We offer workshops and training programs tailored to enhance workplace dynamics and employee well-being. Check out our Corporate Training page.
What languages are available for therapy sessions?
​We offer therapy sessions in Dutch, English, Spanish, and Papiamento.​

Ready to start your healing?

Your safety is important to us. While we aim to provide valuable resources and support for mental health concerns, please remember that our website is not intended to be used as an emergency intervention tool. If you're in crisis and need immediate emergency services, prioritize your safety by seeking help and contacting the appropriate emergency services for your location.

For residents of Aruba, dial 911. For those in the Netherlands, dial 112. Click the links below for more information on accessing emergency services:

Aruba (911) - Click here for more information.
Netherlands (112) - Click here for more information.