Frequently Asked Questions

Welcome to our Frequently Asked Questions (FAQ) section! We understand that you may have questions about our psychological services, processes, or anything else related to our mental health practice. That's why we've put together a list of common questions and provided detailed answers to ensure clarity and transparency. Feel free to explore this resource at your convenience. If you don't find the answer you're looking for, don't hesitate to reach out to our team directly. We're here to assist you every step of the way.
What services do you offer at Psyched Aruba?
Psyched [sʌɪkt] We offer a range of psychological services, including individual counseling, couples therapy, group therapy, and workshops focused on personal and professional development.
​How can I schedule an appointment?
Scheduling an appointment is easy. You can contact us through our Contact Page or WhatsApp us at (+297) 5611017. Our friendly staff will assist you in finding a suitable time for your session.
​Do you accept insurance?
Yes, we work with various insurance providers to make our services accessible. Check our Insurance Coverage page for a list of providers we collaborate with.
​Is my information kept confidential?
​Absolutely. We adhere to strict confidentiality standards. Your privacy and trust are of the utmost importance to us.  Any access to your information by third parties is strictly contingent upon the explicit consent of the client.
What happens during the first therapy session?
​The first session is an opportunity for us to get to know each other. We'll discuss your concerns, goals, and establish a plan for moving forward.
​How long is a typical therapy session?
Sessions typically last 45 minutes for individual therapy, 60 minutes for the first session (intake) and 60-90 minutes for couples or group sessions.​
​Can I bring someone with me to the session?
​Yes, if you feel it would be beneficial, you're welcome to bring a support person to your session.
​What if I need to cancel or reschedule an appointment?
​We recognize that life can be unpredictable. If you need to reschedule or cancel appointments, please get in touch with us as soon as possible. Please be aware that a late cancellation fee of 50 AWG applies to cancellations made with less than 24 hours' notice. In the case of reoccurrence of no-show or late cancellation within 24 hours, advance payment might be required before scheduling additional sessions. Further occurrences of no-show or late cancellation may lead to treatment discontinuation, as consistent attendance is crucial for maintaining treatment quality and effectiveness.
​Do you offer virtual (online) sessions?
​Yes, we offer virtual sessions for those who prefer or require remote counseling. For a smooth operation, please ensure you have a private space, stable internet connection, and headphones ready.
How do I pay for sessions?
Payments can be made at the end of each session. We accept cash and online payments. 
​What age groups do you work with?
​We work with individuals of all ages, from children to seniors.
​Do you provide workshops for businesses?
​Absolutely! We offer workshops and training programs tailored to enhance workplace dynamics and employee well-being. Check out our Corporate Training page.
​What are the costs associated with your services?
  • Individual Counseling Session Fee: Our fees for individual counseling sessions are 195 Florin for the initial intake session and 175 Florin (100 Dollar) for each subsequent session for basic mental health care (basis GGZ).
    For specialized mental health care (SGGZ) our fees are 275 Florin (157 Dollar) for the intake and subsequent sessions. 
  • Couples or Group Therapy Session Fee: For couples therapy sessions the fee is 350 Florin per session, the fee for Group Therapy Sessions is 125 Florin.
  • Workshops and Training Programs: The cost for workshops and training programs may vary. Please contact us directly for detailed information on pricing.
  • Letters: The cost for letters upon request starts at 50 Florin. If you have any specific inquiries or if you'd like a detailed breakdown of the costs, feel free to reach out to us directly. 
  • Psychological Assessment (Diagnostiek): The cost for psychological assessment may vary, please feel free to reach out to us directly, schedule an intake session for more personalized information and screening. 
​What languages are available for therapy sessions?
​We offer therapy sessions in Dutch, English, Spanish, and Papiamento.

Ready to start?

Your safety is important to us. While we aim to provide valuable resources and support for mental health concerns, please remember that our website is not intended to be used as an emergency intervention tool. If you're in crisis and need immediate emergency services, prioritize your safety by seeking help and contacting the appropriate emergency services for your location.

For residents of Aruba, dial 911. For those in the Netherlands, dial 112. Click the links below for more information on accessing emergency services:

Aruba (911) - Click here for more information.
Netherlands (112) - Click here for more information.